Politique de confidentialité

PRIVACY POLICY

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Owner: Ibrahim Bagayoko

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume you consent to our collecting your information and using it for that purpose only.

If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent directly, or we will give you the option to refuse.

How can I withdraw my consent?

If after giving us your consent you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at royvellsupport@gmail.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). The information related to your purchase transaction is kept as long as necessary to complete your order. Once your order is completed, the information related to the purchase transaction is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express, and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our store and its service providers.

For more information, please review Shopify's Terms of Use here or the Privacy Policy here.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.

Regarding these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

It is important to remember that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So, if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which their facilities are situated.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information that belongs to you and was used to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.

Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.

Links

You may be directed away from our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, diverted, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional standards generally recognized by the industry.

COOKIES

Here is a list of cookies we use. We have listed them here so that you have the option to choose whether or not to allow them.

_session_id, a unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) the following day. Counts the number of visits to a store by a unique customer.

cart, a unique identifier, persists for 2 weeks, stores information related to your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to determine whether the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you affirm that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minors in your care to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Standards Officer at royvellsupport@gmail.com.

[Re: Privacy Standards Officer]